What We Collect And Why We Keep It
Malaysia law shapes how we handle personal data, so this policy sets out what we collect and why, roughly in the order you meet it. When you open an account we take the basics — your name, email, mobile number and date of birth — plus
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the wallet or bank details you use to move money. If you pay with Touch 'n Go eWallet, Boost or GrabPay, the transaction reference comes back to us, but your PIN and wallet balance never do. Players in Ipoh often add funds from a phone on
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the move, so we also record the device type and an approximate location to catch anything that looks like someone else using your account. We use that data to run the lobby, confirm who you are, settle withdrawals and reply when something goes wrong. Marketing messages
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go out only if you tick the box, and you can switch them off later without losing access to your games. Live casino tables, slots and our sportsbook — Malaysia Super League football included — sit on the same account, so one set of details covers
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everything you play. We hold account records while your account is open, and for a period afterwards, because payment disputes and tax rules can require it. Once that period ends, we delete them or strip out anything that identifies you. You can ask to see what
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we hold, correct what is wrong, or tell us to stop using your data for one particular purpose. If we cannot meet a request, we say why in writing. What you can ask for depends on local law, and it is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.